Diamond Back Fashion General Information and Return Policy

General Information:

Please keep in mind that due to the nature of handmade garments the measurements of the final product may differ slightly from the measurements you submit to us so customers should allow for a margin of error.

 

Custom Orders:

At Diamond Back Fashion we create your order based on the measurements that you have provided. We always recheck the order before sending it to you and also enclose a checking report.

Even though we have rechecked your order, if you find it was not made to the measurements that you submitted, please contact our customer support at info@diamondbackfashion.com for further assistance.

Our garments are custom made specifically for you and we do not offer any refunds on custom orders.

 

Regular Orders:

Please use the enclosed shipping bag if you are not 100% satisfied with your order. We offer exchange only on other Diamond Back Fashion products.

There are no returns on used, sale or discontinued items. Returns must be made within 30-days of purchase for exchange only.

 

Leather and Fur Products:

Leather and fur are natural materials that can have uneven color and effects. These natural imperfections are a part of the leather processing and unique furs selected, and cannot be controlled. However, we select the best quality leather to create our accessories, bags and Unbridled Fashion line.

 

International Shipping and Duty:

Please note that we cannot control the import laws of your country. Any duties incurred must be paid by you, the customer.